Published on TechCrubch by Daniel Brusilovsky on November 25, 2009
SupportSpace, a company that provides on-demand remote tech support solutions, announced today that it has raised $10 million in funding. The round was led by Emergence Capital Partners and also included previous investors BRM Group and Gemini Israel. SupportSpace has raised $24.25M in total funding so far. Kevin Spain of Emergence Capital Partners has also taken a board seat as part of the funding.
SupportSpace, founded in 2006, aims to help expand their remote tech service by offering a SaaS (software as a service) platform for the management, marketing and delivery of remote services and a network of virtual experts.
To get tech support using SupportSpace, you choose a service or an online expert, then connect to the expert and watch your problem being resolved on your screen in real-time.
According to SupportSpace Co-Founder and CEO Yair Grindlinger, SupportSpace will use the funds to enhance its infrastructure, expand its team, and acquire new partners.